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Home » FAQ
  1. Are the cracks and splits I see in the logs of my furniture normal?

  1. Are the cracks and splits I see in the logs of my furniture normal?

    All log furniture is subject to the natural process of "checking". Checking, or cracking, happens as wood releases moisture, and normally occurs across or through the annual growth rings. It is the usual result of wood seasoning.  It is important to know that we dry our wood in a large heated room for months to ensure that 99% of all “checking” is already done.  All logs are stress tested before they enter production to ensure that they will hold up to the test of weight and time.  This way when we package your furniture you will know that you will not have to worry about the durability of the log furniture.  Not all companies do this, but you can rest assured that all furniture found on our site goes through this rigorous testing process.  Your safety and satisfaction is of most importance to us.Checking occurs mainly on the surface of the wood and does not affect the structural performance or integrity of the wood and is thus not grounds for a return. This natural process adds to the uniqueness of the pieces and lends it that certain rustic appeal that has become so popular in home and garden decor. The degree of checking will vary from product to product and from log to log. 

    This is rustic furniture and imperfections in the wood such as checking and knots are expected. Checking can range from very slight slivers to cracks running the full length of the log to the heart (middle of the log) of the wood. In either case this checking is completely normal and in no way affects the integrity of the wood or the strength of the furniture.  Remember that all of our logs are stress tested to ensure that they will hold up to the test of weight and time.  On top of that all our log furniture is of course warranted from the manufacturer.  As always, if you have questions or concerns, please do not hesitate to contact us at (877) 564-3876. 

    Checked Log

        

    Checking Example

       

    Checking Example



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I received my queen size headboard and it is very nice. I had one point of confusion when assembling in that the side posts dowel holes didn’t match up with the frame, but when I called the 800 number the guy told me to just unscrew two of the screws to resize. I did that and it worked perfectly. Installation onto my metal bed frame was also a snap! I really love the headboard and it looks great, good value too! – Glenn

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