Why buy from JHE’s Log Furniture Place?

•    Proven customer satisfaction through Testimonials and by our BBB A+ Rating.
•    We are a log furniture manufacturer and retailer with 12+ years experience. We know log furniture.
•    We lower your cost by shipping directly from the factory... getting it to you faster and safer!  Can you say "free shipping?"
•    Golden Rule customer service: We treat you they way we want to be treated.
•    We have "hands on" knowledge of how to build quality log and rustic furniture.
•    We offer our Lowest Price Promise.
•    We will help you match your needs and desires... just give us a call!
•    Our selection is phenomenal!  For instance... we have 100+ different rustic and log beds!
•    We have 30+ dining tables with multiple matching dining chairs, stools and benches.
•    We ship quickly and keep you informed.  Estimated ship times are included in every description and more than 400 pieces are kept in stock to ship out to you immediately!
•    We believe in buying local.  All of our furniture is made in the USA and Canada.
•    We only offer furniture that we ourselves would own.  Our selection may not be the biggest, but it is the largest selection of quality furniture, hand selected by knowledgeable craftsmen, available online.  Our furniture will become your family's heirlooms.

Since 1997 our online log furniture store has furnished homes, log cabins, hotels, motels, resorts, rental units, YMCA camps, boy scout camps, national parks, campgrounds, zoos and lodges all over the World, though mostly in the US and Canada.  We offer indoor and outdoor white cedar, red cedar, aspen, pine, reclaimed barnwood and hickory furniture ranging from log yard swings to log beds and log pool tables to rustic kitchen cabinets and everything in between.   The log furniture you will find on our site is made by our family, friends and associates and it is our greatest pleasure to know that your home is furnished with our handcrafted pieces.

Your Safety and Security on Our Site

Your personal information is PRIVATE. To help protect and preserve your privacy during online transactions with us, we use SSL (Secure Sockets Layer) technology.  In simple terms, SSL sends your information from your computer to our servers, encrypted with a 128-digit key. We have our own SSL certificate that can only be used by our site.

How can you tell when you are secure? When you check out, the URL in the address bar changes from "http://" to "https://" which indicates that you are in a secure, encrypted environment where you will stay until your order is completed.

You are shopping safe when using an SSL capable browser.

Email is not automatically encrypted and is not considered a secure means of transferring delicate information like credit card numbers. Please help us keep you safe and don't send this type of information by email.

If you feel more secure placing your order by phone, call us! You may reach our sales department from 8 a.m. to 7 p.m. EST any weekday by calling 1-877-LOG FURN (564-3876).

Our Commitment to Your Privacy

We dislike getting solicitor calls, junk mail, and spam as much as you do so we make sure the information you provide to us is never bought, sold, traded, or given to anyone else.

We only use your information to provide answers to your questions, to deliver your fine log furniture, and to reply to contacts you initiate. We provide your address and phone number to the freight companies so they can deliver your items without delay.

We do not share your email address, phone number or credit card information to any other organization for any reason. In fact, we go to great pains to secure your information

Our Lowest Price Promise

We work hard to keep our prices low while keeping our service, support and friendliness high.  If you happen to find a lower price on any of the rustic furniture or log cabin decor we have on our website we would like the opportunity to meet and possibly beat that price for you.   We feel that a happy and satisfied purchasing experience should include quality furniture, superb customer service and a fair low price.

If you find a lower advertised price (including shipping, handling and taxes if applicable) on the same item, simply let us know and we will gladly meet or beat that price.

To qualify the product you are price matching must meet the following criteria:

• - The product/s must be identical in size, color/stain/finish, brand, shipping options, etc We will not price match competitors selling knock-off furniture or decor.  It must be identical.
• - The product/s is in stock and ship in the same amount of time from the competing source
• - The product/s must be a stock item, not a custom made piece of furniture 
• - The product/s is not a close out, discontinued, auction or clearance item
• - We must be able to confirm the lower price. It must be an advertised price from an authorized US retailer.
• - The price must be advertised and published visually for the general public.  It cannot be a verbal price quote.  Verbal quotes are not acceptable.
• - Our lowest price promise cannot be applied to previous orders, it only applies to new orders or to open orders.  No refunds can be given once your order has shipped.
• - Very rarely, pricing on certain products may already be set so low, or below what we are authorized to sell a price for, that we cannot (or are not allowed by the manufacturer) to meet or beat a price.
• - Additional discounts or coupons may not be used in conjunction with a Low Price Promise match.
• - Our Low Price Promise does not apply to prices after rebates, bulk quantities or typographical errors. 

To inquire about a low price please call us toll free at (877) 564-3876 or use our Live Chat on the left.  Before contacting us please have available the following:

• - The complete URL (website address) of the competitor's website
• - The details of the price difference
• - Your name, phone number and shipping zip code

We get a number of price match requests from great customers who see a price and think it is lower, before adding in the competitors hidden handling fees, shipping fees or other fees.  If you ask us to price match and the competing store's price is higher you will not be forced into the higher price.  You may stick with our lower price.  Unless you just want to pay us extra.

JHE's Low Price Promise does not include wholesale or manufacturer direct pricing.  Sorry dealers, this is for retail consumers only. 

We reserve the right to determine if an offer from a competitor is an authorized retailer.  In the event that JHE's determines the the competitor's lower price does not qualify for our Low Price Promise we will notify you and let you know why.