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Customer Service

At JHE’s, we treat you right – 100% of the time!

Do you like your log cabin furniture, rustic decor and more delivered with a side order of great customer service? Comin’ right up! At JHE’s, our goal is to meet your rustic decorating needs while giving you the best shopping experience anywhere – before, during and after each and every purchase.

We make shopping fun and memorable by offering you:

  • Custom Order Options – rustic log furniture and reclaimed wood furniture in all shapes/sizes
  • Fantastic Wood Furniture & More – 1,000s of rustic wood furniture and country decor items
  • Infinitely More Bang for Your Buck – with heirloom quality goods and “non-greedy” pricing
  • Friendly, Helpful Advice – evaluating your unique needs and treating you fairly and squarely
  • Knowledge & Insight – to ensure that our real log furniture and rustic furniture lasts lifetimes

Why giving you a great buying experience matters to us…

We want purchasing rustic wood furniture, log beds and related lodge decor items from JHE’s to be a satisfying and exciting experience for you. The 1,000s of cottage furniture, cabin furniture and cabin decor items you see listed on our website are all one-of-a-kind, memorable and unique – just like you!

We carry and manufacture only those pieces we ourselves would be proud to own. From aspen furniture to down-home western furniture and the best in teak outdoor furniture, we know you’ll be glad you turned to JHE’s to fill all of your cabin, lodge, cottage and home rustic decorating needs.

We consistently earn high ratings for customer satisfaction as it relates to the natural beauty of our rustic log furniture, the expanse of our rustic decor selection and the quality of craftsmanship which goes into each and every piece of rustic country furniture we build, sell and ship on a daily basis.

We want you to be a customer for life – one who enthusiastically shares your JHE’s story with others!

Contact our Customer Service team anytime you want to:

  • …ask us a question (or two)
  • …place any sort of Custom Order
  • …explore your cabin and lodge furniture options
  • …learn more about Special Offers, FREE Shipping, etc.
  • …tell us what you love most about JHE’sLog Furniture Place

At JHE’s, we’re always happy to hear from you…

By phone M-F, 8am-5:30pm, EST: 877-564-3876 (LOG-FURN), toll free

By fax, 24/7: 918-884-7725

PLEASE NOTE: Our office is CLOSED Saturdays, Sundays and some major holidays. If you contact us on one of those days, we will do our best to get back to you on the following business day.

Thank you for choosing JHE’s Log Furniture Place!